Support

We’re a small team. Email netbooee@gmail.com and we’ll get back to you, usually within a couple of days.

Getting started

How do I get Sigamos?

Sigamos is in a free beta for iPhone. Install Apple’s TestFlight app, then open the beta link on sigamos.cloud on your iPhone and tap Install.

My sign-in code didn’t arrive.

Codes come from noreply@mail.sigamos.cloud and usually arrive within a minute. Check your spam or promotions folder, and make sure the email address is spelled right. If it still doesn’t come, wait a minute before asking for another, or use Sign in with Apple.

Which workouts count?

Any workout saved to Apple Health counts: Apple Watch, the Fitness app, Strava, Peloton, and more. You can also log a workout by hand with the + button. A day counts toward your weekly goal when it has at least one workout of 15 minutes or more.

Apple Health

My workouts aren’t showing up.

Open the Health app → your profile picture → Apps → Sigamos, and turn on all the categories. Then open Sigamos and pull down on Home to sync. If something still looks missing, go to Me → Re-sync health data.

Does Sigamos change my Health data?

No. Sigamos only reads the data you allow and never writes to Apple Health.

Partners

How do I add a partner?

Go to Partners → add and share your invite link or 6-character code, or type in theirs. Once they accept, you can see each other’s workouts and progress.

How do I remove a partner?

On the Partners tab, press and hold their card, then tap Remove. You’ll stop seeing each other’s activity.

How do incentives work?

A partner offers you a reward for a stretch goal, like “4 workout days this week → coffee on me.” Accept it and Sigamos tracks your progress automatically. When you hit the goal you get +100 XP, and your partner marks the reward delivered once they’ve treated you. Rewards are between the two of you; Sigamos doesn’t handle money.

Notifications

I’m not getting notifications.

Check iPhone Settings → Notifications → Sigamos and make sure notifications are allowed. In the app, the Me tab lets you choose which kinds you get.

Your account

How do I pause my streak while I’m sick or traveling?

Turn on Rest mode on the Me tab. Missed weeks won’t break your streak or use a freeze, and reminders pause.

How do I delete my account?

Email netbooee@gmail.com from the address you sign in with, or tell us how you sign in. We’ll delete your account and all its data within 30 days. In-app deletion is coming soon. See the Privacy Policy for details.